OneTrust vs Osano: Battle of the Privacy Giants

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onetrust vs osano

If your business is looking for a better, more efficient way of storing and handling collected data, you’ll need to look for data governance tools like OneTrust or Osano. But that brings you to another question: OneTrust vs Osano?

While both are excellent tools for facilitating privacy compliance, choosing the right data privacy management tool for your business means examining each software’s features.

In this guide, we’ll explore each of these data privacy management tools, examining their features and reviews and discussing some alternatives your business may want to consider.

Let’s get started.

Key Takeaways

  • OneTrust and Osano both offer businesses efficient data privacy management solutions.
  • OneTrust offers businesses access to their cloud data governance with an added focus on ESG goals and sustainability.
  • Osano’s DSAR automation is a great choice for businesses needing to comply with the GDPR.

What is OneTrust?

When it comes to compliance management and cloud software, OneTrust is often the first choice for businesses.

OneTrust’s data governance cloud allows businesses to remain compliant with international data privacy regulations like the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and even the upcoming EU AI Act.

Founded in 2016 by CEO Kabir Barday, OneTrust was created to assist businesses struggling to ensure that their business remained compliant with local and international data privacy regulations.

Since 2016, OneTrust has earned itself more than 50,000 customers and is valued at a whopping $5.3 billion.

What makes this data privacy management software such a popular choice for businesses across the globe is its range of intelligent data privacy solutions, such as data mapping assessments, consent management, cookie consent, and user preference management, to ensure your business is always compliant with consent regulations.

In addition to the above features, OneTrust also offers the following services:

What is Osano?

In your search for a data privacy management tool, you’ll have come across Osano as an alternative to OneTrust. Much like OneTrust, Osano is also in the business of ensuring that your business remains compliant with data privacy regulations like the GDPR and CPRA.

Osano is newer than OneTrust and was founded in 2018 by founders Arlo Gilbert and Scott Hertel to help businesses streamline their data privacy needs. As the 2023 Leader for Consent Management winner, Osano is a great choice for businesses looking to improve their data privacy handling.

Currently, Osano has some impressive statistics, like over 40,000 current users and over 1 billion consents served monthly, businesses have peace of mind that compliance is achieved.

This is done through their services like:

  • Cookie consent
  • Subject rights management (DSAR)
  • Data mapping
  • Vendor privacy risk management

OneTrust Review

When it comes to data privacy management, OneTrust does come with years of trusted experience and intelligent solutions that businesses can use thanks to their Trust Intelligent Platform and multiple clouds.

On the OneTrust privacy platform, businesses will find that they have access to the four main clouds:

  • Privacy and data governance
  • Ethics and compliance
  • GRC and security
  • ESG and sustainability

Within these four clouds, your business will have access to features like privacy management, consent and preferences, risk and compliance services, third-party risk, and internal audits.

Their third-party due diligence service makes it easier for businesses needing to comply with third-party processing and cross-border transfer compliance.

Because their data privacy management services are markets for businesses of all sizes, their prices remain flexible based on size. To do this, OneTrust has broken its pricing into two tiers: large enterprises (500+ employees) and growing businesses (less than 500 employees)

Smaller businesses have the option of picking and choosing which features they want to use. So, you’re looking at services starting from as little as $30 per month. OneTrust also offers businesses a free trial as well as a free version so you can test the waters before taking the plunge to purchase.

But what do the OneTrust user reviews say? According to the gathered OneTrust user reviews, it looks like OneTrust excels at data privacy governance and offers plenty of easy-to-use features, but struggles with customer service.

One OneTrust user review wrote on G2 “Great cloud tool to use for data governance,” and another OneTrust user review said, “Top in class platform to manage privacy risk and compliance management.”

However, a number of negative OneTrust user reviews highlighted some areas of concern, mainly with customer service. One user wrote on G2, “In some cases, customer reported performance issues or delay with platform.”

Key Features

  • Risk management
  • Data mapping
  • HIPAA compliance for health plan transparency
  • OSHA compliance
  • API
  • Audit trails
  • Risk assessments
  • Policy management
  • Compliance management
  • Compliance tracking
  • Consent Management
  • Third-party integrations and third-party risk management

These are just some of the key features. You can find more on their website.


The pros to choosing OneTrust include:

  • Good choice for larger businesses
  • Provides real-time access to stored personal data
  • Strong third-party integrations
  • Helps businesses maintain ESG goals
  • Flexible and cost-effective pricing


Some cons your business needs to be aware of are:

  • The user interface can be complex, with a steep learning curve
  • Difficult to integrate
  • Poor customer support
  • Long-term contracts are expensive

So overall, OneTrust is a great choice for businesses, especially larger ones looking for a lot of features. However, your business should be aware that choosing OneTrust means you’ll encounter a steep learning curve and will have to deal with slow or unresponsive customer service at times.****

Save your business the headache and consider Captain Compliance as your trusted and secure privacy management provider.

Osano Review

Maintaining your business’s compliance with data privacy regulations does not have to be stressful and overwhelming, and that’s what Osano seeks to help businesses achieve.

Osano’s data privacy platform seeks to simplify compliance through one platform that does it all. The platform is made up of four important services:

These four main services include features like simple cookie consent banners, auto-discovery tools for cookie auditing, and app consent management. One innovative feature of the Osano consent manager that needs mentioning is the GDPR representative assigned to your business.

Under the GDPR, businesses are required to handle DSARs within a specific timeline, and Osano provides tools like automated DSAR tasks and requests to make sure your business is compliant and wins your consumer’s trust.

Improve the efficiency of your business’s data discovery with Osano’s useful data mapping features that focus on automation. The risk of third-party non-compliance is reduced with the vendor privacy risk management features.

Osano’s pricing structure is grouped into two tiers: the data privacy management platform and the self-service cookie consent. Under the data privacy platform plan, Osano offers businesses the privacy essentials option, premium privacy operations, and a governance plan. Prices are available upon scheduling a free demo.

For businesses just looking for a cookie consent management platform, Osano offers a free plan or the Plus plan, which starts at $199 per month.

It’s clear from the features that Osano offers businesses a simple solution to remaining compliance, but what do the Osano reviews say?

One Osano review on G2 read, “Osano makes it incredibly easy to manage compliance and with their rules functionality you can classify large quantities of scripts, cookies, and iframes with a single rule. Their support team has always been responsive, training videos were very helpful.”

Another Osano review said, “Truly an excellent application for managing compliant privacy standards on a global scale.”

There were some negative reviews that pointed out problems like a difficult user interface, “The UI could use a little work. It’s not a deal breaker, but some things are confusing.” One Osano review stated, “The platform is less intuitive than predicted but with assistance it is ok to implement.”

Key Features

  • Compliance Tracking
  • Risk assessments
  • Policy management
  • Alerts and escalations
  • ISO compliance
  • Risk management
  • API
  • Compliance management
  • Audit trails

This is just a list of the key features. You will find all of the features listed on their website.


Here are some pros to using Osano’s services:

  • Osano guarantees a “no fines, no penalties” approach
  • The DSAR automation is efficient for GDPR and CCPA compliance
  • Free plan
  • Customizable cookie consent banner


Your business should be aware of some cons of using Osano:

  • Difficult to implement user interface
  • Larger plans are more expensive
  • The “no fine, no penalties” guarantee is only valid for expensive plans

Osano is also a great compliance management option for your business to maintain data security. However, while Osano does have good customer support, its user interface takes some time to get used to. Captain Compliance offers easy-to-use and implemented compliance solutions for your business.

OneTrust Alternatives

While one secure privacy management software provider may be excellent for other businesses, this doesn’t mean it may be best suited to your business. You may need to consider some alternatives to OneTrust.

Your business should consider Captain Compliance and the recommended competitors below. No single company is listed as the number one alternative to OneTrust. 

Captain Compliance is a collective of data privacy experts ready to help your business navigate compliance with the world of data governance regulations like PIPEDA, the GDPR, and CPRA (California Privacy Rights Act 2023).

Other alternatives to consider are:

  • TrustArc
  • Osano
  • Truedo
  • Decareto
  • iubenda

Osano Alternatives

With over 40,000 current users, Osano is a solid choice for compliance management, but that doesn’t mean it is the right solution for your business.

Osano’s number one alternative is Captain Compliance. When you’re in the business of handling sensitive personal information, it’s so important that your business maintains proper data protection strategies. This is where Captain Compliance can help your business with data management.

Other alternatives you can consider:

  • TrustArc
  • OneTrust
  • Securriti
  • Enzuzo
  • BigID


How many companies use OneTrust?

Around 63,743 companies have put their trust in the OneTrust privacy platform.

Captain Compliance is the number one alternative to OneTrust. Learn more about them.

What is the purpose of data discovery in OneTrust?

OneTrust’s data discovery tools help businesses respond swiftly to DSARs, including rectifying and erasing customer data.

Take a deep dive into the world of data discovery tools.

It’s important that your business makes use of a cookie consent banner to inform users that their data is being collected.

Keep your business compliant with these cookie consent requirements.

Which is better? Osano or OneTrust?

Both data privacy compliance providers offer different features and solutions. If you’re looking for a more cost-effective and easy-to-use provider, Osano is the better choice.

Ensure data privacy compliance by implementing a cookie consent manager.

How Can Captain Compliance Help?

Choosing the right data privacy management provider for your business is so important because failure to choose a service that meets your business’s needs can result in non-compliance issues and costly penalties.

Avoid these headaches by making Captain Compliance, a global compliance services specialist, your data privacy management partner to help your business comply with relevant data governance regulations.

Get in touch with Captain Compliance today for a free consultation to find out areas you need to improve on.

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